Terms & Conditions

Last updated: 10 November 2026

These terms govern your use of the Mandir Seva mobile app and website (together, “Mandir Seva”), operated by Avyukt Tech Labs Private Limited (“we”, “us”). By creating an account or making a booking, you agree to these terms.

1. What Mandir Seva does

Mandir Seva lets you book pujas, sevas and chadhava at partner temples. The rituals are performed at the temple by its pandits or priests on your behalf, with a sankalp that includes the names and gotra you provide. We share a video of the puja in the app after it is performed. The app also offers free information about temples across India.

2. Your account

• You sign in with your Indian mobile number and a one-time password. Keep access to your phone secure; you are responsible for activity on your account.
• You must be 18 or older to make a payment.
• Information you provide, including names, gotra and contact details, must be accurate. We are not responsible for a sankalp performed with incorrect details you supplied.

3. Bookings and prices

• Prices are listed in Indian Rupees (INR). The total at checkout is the puja or package amount, any optional offerings you add, and the platform fee, all shown before you pay.
• A booking is confirmed only after your payment succeeds. Payments are processed by Cashfree Payments; we do not store your card or bank details.
• Pujas are performed on the date you choose, following the temple’s schedule and customs. Exact timings are set by the temple.
• Prices may change from time to time; the price at checkout applies to your booking.

4. Monthly chadhava and recurring offerings

If you set up a monthly offering, you authorise us to charge the agreed amount each period until you stop it. You can stop it at any time in the app; this prevents future charges.

5. Cancellations and refunds

Cancellations and refunds follow our Refunds & Cancellations policy.

6. Faith and outcomes

Pujas are religious offerings performed in good faith according to temple tradition. We do not promise or guarantee any particular spiritual, material, health or other outcome.

7. Acceptable use

Do not misuse Mandir Seva: no false bookings, payment fraud, attempts to access other accounts, or content that is unlawful or offensive to any faith.

8. Content and photographs

The Mandir Seva name, logo and app are ours. Temple photographs from Wikimedia Commons are used under their stated licences, and the photographer is credited where shown.

9. Liability

We take reasonable care to arrange every puja as booked. To the extent permitted by law, our total liability for any booking is limited to the amount you paid for it. We are not liable for delays or failures caused by events beyond our reasonable control, such as temple closures, natural events or government orders.

10. Changes to these terms

We may update these terms. The date at the top shows the latest version; continuing to use Mandir Seva after a change means you accept it.

11. Governing law

These terms are governed by the laws of India. Courts in New Delhi have jurisdiction over any dispute.

12. Contact

Questions about these terms: divyansh@avyuktlabs.in, +91 96258 71682, or see Contact Us.