Privacy Policy

Last updated: 10 November 2026

This policy explains what personal data Mandir Seva, operated by Avyukt Tech Labs Private Limited, collects, why, and your choices. It is written to meet India’s Digital Personal Data Protection Act, 2023.

What we collect

• Account: your mobile number, name, and optionally your date of birth, city and state.
• Bookings: the names and gotra of family members for the sankalp, your WhatsApp number for puja updates, and a delivery address if you choose prasad delivery.
• Payments: order amounts and payment status. Card, UPI and bank details are handled by Cashfree Payments and are not stored by us.
• App usage: basic technical data such as app version and device type, used to keep the app working.

Why we use it

• To sign you in, arrange and perform your bookings, and share the puja video with you.
• To send one-time passwords and booking updates by SMS or WhatsApp.
• To process payments and refunds, and to keep records required by law.
• To answer support requests.

Who we share it with

• Temples and their pandits: the names, gotra and puja details needed to perform the sankalp.
• Service providers: Cashfree Payments (payments), Fast2SMS (SMS and WhatsApp messages) and Amazon Web Services (hosting in India), only to provide the service.
• Authorities: when required by law.

We do not sell your personal data.

How long we keep it

We keep account and booking data while your account is active, and payment records for as long as Indian tax and accounting law requires. You can ask us to delete your account at any time.

Your rights

You can ask to access, correct or delete your personal data, withdraw consent, or raise a grievance by writing to divyansh@avyuktlabs.in. Our Grievance Officer is Divyansh Gupta.

Security

Data is sent over encrypted connections and stored on access-controlled servers.

Changes

We will post any changes here and update the date above.